It's Hard To Stop A Trane.

A Tough Trane Unit Faces Off Against A Pitching Machine.

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TESTIMONIALS

What Trane Customers Are Saying About Their Trane Comfort Specialist™ Dealer

  • Jackson Air Conditioning & Heating

    The circuit board on the furnace for our first floor air system went out.  Instead of just replacing the circuit board on a 17 year old system we had the ac/heating system (3 ton unit) replaced. They showed up when they said they would.  It took them about 5 hours to do all the work, pretty much the length of time they told us it would take. The system works great. We got the 17 SEER two stage system and it works great, it is quieter than our old system was. We are very happy with the work that they did.
    Kerry Missouri City, TX
  • Payless Cooling & Heating, Pearland, TX

    I selected Total Comfort A/C after price shopping a number of other contractors (and equipment other than Trane).   Total A/C prices were very competitive for the high-end Trane equipment that I had selected and they were certified by Trane as a "top tier certified installer"- I spoke to other Trane Certified Comfort Specialist firms as well).   Total Comfort showed up for the installation timely on the agreed installation day and immediately got to work.   One of the owners of the company, Paul Hall, was present for the majority of the installation at all of the key points (installation took about 3/4 of a day for each of the three systems).  Paul is clearly an expert in the AC business (not only on the operational/installation aspects, but he is highly knowledgeable regarding the technical aspects of the systems (equipment design and sizing, air flow calculations and temperature control dynamics, and most importantly how to install systems such that the efficiency of the units is actually realized by the homeowner.  I was impressed by the fact that he checked to ensure that not only was the equipment correctly spec'd, but was a perfectionist in checking his crew's set-up, e.g., joint and duct sealing, charging of these sophisticated systems, code compliance (I had a number of items that had to be corrected that were no longer code compliant) and they even did a very good job leveling my old condenser/compressor concrete pad that was installed poorly by original homebuilder.  His crew was obviously very experienced (especially the manager of the crew - who was onsite for the entire time and did much of the specialized work himself, while rest of crew did more of the manual labor).   I spent quite a bit of time up front defining the scope of work and ensuring expectations were fully aligned with Larry Dean (probably a good bit more than most and probably drove them a little bit crazy); however, must say that they fully delivered what they had promised up front.   I know that for the very high end systems I purchased (20 SEER, fully variable communicating systems), their prices were competitive.   Initially, I had priced the more middle of the road equipment with quite a few other installers, but not with Total Comfort A/C, so not sure how competitive on that basis.   I only priced three contractors for this high end equipment and while the high SEER fully variable hardware is expensive, Total A/C was very price competitive on the total job scope.   Only (very minor) nit was that I had to follow-up a couple times on a couple of A/C grills they were going to switch out that they didn't have on the day of the install, but this was about a $20 value on a $30,000 job, so hesitate to even mention and they did fully come through and install the grills afterward.  In summary, I would have no reservations in fully recommending Total Comfort AC - great job!
  • True Fix A/C & Heating, Katy TX

    Fast, efficient and friendly. Nice job .............Another gem found in Katy!! 
    James Katy TX
  • Clear The Air, LLC

    I called around midnight and Tim was willing to come out around 3am. We ended up having him come at 10 the next morning and by the end of the day we had a brand new unit installed. Tim was very helpful and got our house cool quickly! I would recommend Clear the Air a thousand times over. Thanks Tim!
    Michelle Pearland, TX
  • Jackson Air Conditioning & Heating

    Replaced 4 nearly 20 year old heating and air conditioning systems In a 6,000 s.f. Two story home. All existing supply and return ducts were re-taped and sealed and rehung or supported as needed. New thermostats, new supply registers and new inline pleated air filters were installed. The return air plenums were cleaned and resealed.  Jackson's installation crew was very professional and they performed the work very well. They took all the old equipment and miscellaneous items away and left a very neat and clean installation. Very pleased with everything they did.
    James Richmond, TX
  • Jackson Air Conditioning & Heating

    Jackson Air Conditioning & Heating came out a month ago and put in an air conditioning unit for me. They did a good job and got it all done in one day.  They even cleaned up afterwards.  When they were working, they explained how to operate in low control.  Overall they did a good job and I really don't have any complaints about it.  I didn't get a price comparison; I just liked them because they are family owned and they’ve been in business for a long time.  I think they do an excellent job and they are very responsive.  They showed up when they said they would and finished by the time when they said they would.
    Billy Sugar Land, TX
  • Jackson Air Conditioning & Heating

    I called Jackson Air and Heat on Memorial Day and Brian Jackson came out the very next morning. He was very professional, courteous, and told me things about my system no one had ever mentioned. He offered a solution to our problem, but knowing my system was getting very old, I asked for his opinions on a new system. What I liked most about Brian was he led with a solution and didn't go straight for the big sale like the previous vendor did. He showed me several options all at incredible prices. I chose the most expensive option because I couldn't pass up such a good deal. He said he and his crew could come out in three days which was great. They arrived on time and all were also professional and courteous. After a challenging installation due to limited space, we finally had the coolest house in the neighborhood! We will always use Jackson Air for all our AC/Heating needs. Brian even gave us four tickets and parking pass to the Skeeters game of our choice. Thank you Brian and Team! 
    James Sugar Land, TX
  • Total Comfort A/C Systems, Spring TX

    The owners of the company arranged every detail and implementation of this process went smoothly. They provided a very accurate quote and performed the work in detail. There was always a supervisor present. The crew was prompt and considerate of our home, working efficiently, productively and the entire process was finished in less than two days. They followed up with each of our concerns and trained us on how to use our system. This replacement was a large household purchase, we received three quotes and ultimately we chose Total Comfort because they always do what they promise they will do.
  • Jackson Air Conditioning & Heating

    Called these guys on Wednesday afternoon, they showed up exactly at 8 am on Thursday and give me a quote.  I phoned up a few other shops for quotes and these guys were about even par, maybe just a bit more, but I was not able to compare like for like exactly.  I gave them the go ahead and they showed up Friday morning at 8 am once again on time to start work.  The old system was out and the new one was in place working in about 5 hours total.  Really impressed with these guys, they even touched up some paint on the ceiling without me even mentioning it.  They were clean, quick and despite being young in age fairly knowledgeable.  I was really impress with the punctuality most of all, and they seem to stock a large inventory so they had a complete unit within a day.  The guys were polite as well.  I've had the unit for a few months now and it runs great and the electric bills are lower. 
    Reyes Sugar Land, TX
  • Total Comfort A/C Systems, Spring TX

    This was a very positive experience. The owner worked very patiently with us, gave us several options, and once we made our decision, he was very prompt in installing the units. Once installed, the owner spent quite a bit of time with us making sure we knew how to program the units. We experienced a glitch a week later, and the owner called us right back (on a Sunday morning), and gave us a solution which fixed the problem. There was no pressure to hurry our decision. We liked having the different options so we could choose which worked best for us.
  • Total Comfort A/C Systems, Spring TX

    The project went very well. Before providing a cost the sales rep and installation foreman evaluated our home, and made recommendations on what to do and what not to do. They recommended a very efficient Trane system, not a cheap brand. After a little bit of negotiating on the price, Total Comfort A/C installed the equipment promised at the time promised. The only change was one which we requested and it was done for a reasonable price. This is the second time we have had Total Comfort A/C install systems. Both times as promised in regard to cost and installation. The first system was significantly less expensive than a competitor, on the second system we did not get a competitors bid but did some research on the cost of the equipment to negotiate a fair price. Total Comfort A/C has provided very good after sales service and maintenance for our home and the technicians do not recommend work that is not in your long term best interest. Good company. As with all work I recommend you get an itemized estimate so you can evaluate what you are getting for your money and that it is a fair price for both parties.
  • Total Comfort A/C Systems, Spring TX

    I am very pleased with the installation of a new heat pump at my condominium installed by Total Comfort.  I believe I received a good deal, the installer was superb and the person who sold me the system was also superb.  He took the time to listen to my wants and needs.  He was patient and explained the answers to all my questions, and looked at my condo and recommended the best HVAC system I needed.
  • Payless Cooling & Heating, Pearland, TX

    Payless Cooling and Heating personnel repaired the defunct part on our air conditioner this morning quickly and in an efficient manner and affordable rate - even came earlier than planned knowing we were burning up. They put in our unit several years ago and this is the first problem we have had. We've been very pleased with their work and their employees.
  • Payless Cooling & Heating, Pearland, TX

    This is a very reliable company to use as regular twice a year maintenance and also when things break down. Gary the owner is personally involved in his business and all employees/technicians that have come out to service our system have been knowledgeable and excellent at diagnosing the real problem and not just telling you that your system is shot and must be replaced. I have used them for 4 years now on my house doing twice a year tune up and my 10 year old system runs great!

    I also own a restaurant and recently used them for repairs and they were prompt and got to the issue quickly and repaired. I'm a "happy camper". Bottom line is just don't bother with any other company, call Gary..........
  • Coastal Hankla A/C & Heat

    We have certainly enjoyed our 15-year relationship with Coastal Hankla A/C & Heat. All our installations and upgrades have been met with the best service we could imagine, always punctual with complete satisfaction of the product as well as the service provided. There were times when they went beyond their duty, like when the attic stairs brace broke and the service tech went out of his way to go find some missing hardware to repair it for us at no additional charge. We have enjoyed complete climate control with efficiency and surprisingly lower utility bills than before service by Coastal Hankla. We have enjoyed sharing them as references to everyone we know.
    Kurt & Joyce Missouri City
  • Total Comfort A/C Systems, Spring TX

    I was very pleased with the buying and installation of my heat pump system. I would highly recommend Total Comfort A/C Systems to anyone.
  • Total Comfort A/C Systems, Spring TX

    Did a great job and worked until 9:00 pm so I would not be without air conditioning for the night.
    I highly recommend this company they are very professional and truly care about the customer.
  • Jackson Air Conditioning & Heating

    Jackson Air conditioning and heating has done a few projects for our house.  They charged Freon, replaced an AC unit with a new Trane unit, replaced a blower and recently fixed a leaking gas line.  On every occasion, the technicians were knowledgeable and professional.  The estimates were reasonable and fair, and the work they performed was top notch.  I highly recommend them to anyone looking for AC or heating work.
    Joseph Sugar Land, TX
  • Alief Heating & Air Conditioning

    Just a note of thanks to you and your men for a superb job you did replacing my air conditioning system recently! It was sad to see the old Whirlpool unit go but 25 years of service is much more than I ever expected!

    I was impressed by how quickly the job was performed and how much effort was taken to protect the area and to clean up afterwards.

    I also appreciate you replacing the attic vent blower motor. It saved me a lot of effort!
    Chris Houston, TX
  • Total Comfort A/C Systems, Spring TX

    It’s been wonderful. He was professional. He gave me good advice on what to use or what to get for the garage. He ordered it and put it in. I haven’t had any issues since the service has been provided.
  • Clear The Air, LLC

    Came home on a hot June evening to an AC unit that was not cooling my house properly. My inside temp went from 78 to 81 in an hour's time. That's an emergency in my book. I called Clear The Air about 9 p.m. on a Monday night. Andrew the technician was there before 10. He diagnosed the problem quickly, explained all my options in detail, and had the work completed in about an hour's time. Andrew was extremely polite, professional, and was more than happy to answer all my questions in detail along the way. It wasn't a cheap repair, but I felt like I received good value and excellent service in an emergency situation.  From my first phone call until the repair was complete took just over two hours. Very happy with Clear The Air. My AC unit is 11 years old, and I'll be needing a new unit fairly soon. After the service I received, I'll be calling them again - but hopefully not TOO soon.
    Randy League City TX
  • Total Comfort A/C Systems, Spring TX

    Overall experience with all personnel has been a pleasure from getting the estimate to the installation and a couple of tweak calls since the initial install.
  • Jackson Air Conditioning & Heating

    I use them all the time. I’ve used them for twenty years now. They are the best company in Sugar Land. The amount I pay them is a little bit more than what other people would pay outside. They were the ones that installed my units that I have right now. It’s been a while now. I’ve had furnaces, air conditioning units and duct work replaced by them. I’ve had a lot of work done by them over all these years. If I have any repairs they come out immediately. I would use their services again in the future. 
    Margaret Sugar Land, TX
  • Clear The Air, LLC

    Our 13 year old unit wasn't operating well. We would set the thermostat to 74 but it would get up to 80 in our home during the day and our unit was running 24/7. After dealing with a couple of other businesses we called Justin from Clear the Air to give us a proposal for a new system. He took the time to discuss our options, explained the differences, and gave us up front pricing. He saved us money and was able to have the new system installed 2 days later. The install took 6 hours and within 2 hours of completion our home was cooling to the set temperature. The installation team was fast, thorough, and very conscientious of protecting our home from damage. The quality check technician, Pete, was great, as are their customer service people in the office. We will definitely be using only Clear the Air from now on and will recommend them to all our friends, family and neighbors.
    Summer Friendswood TX
  • Jackson Air Conditioning & Heating

    I've used them for over 30 years. They're trustworthy and honest. They come when they're supposed to come. I've never had one problem in those 30 years. I have nothing but respect for them. I have recommended them to my friend.
    Ellen Houston, TX
  • Coastal Hankla A/C & Heat

    I am sending this email to express my appreciation to you for the outstanding service you have provided to me over the last few months, culminating in the installation of a new Trane XC80 furnace last Thursday. Based on a neighbor’s recommendation I contacted Coastal Air, and I’m sure glad I did!

    Conducting a major home repair is stressful at the best of times, and so your patience in explaining my options, and then offering thoughtful and sensible advice based on my budget and household heating and cooling requirements was very much appreciated. I was impressed with your expertise and professionalism throughout the process. You and your workers were punctual, tidy and efficient. In addition, your quote was competitive, as is your parts and labor warranty.
    I can feel a huge improvement with the air flow in my house already.
    I am pleased to provide a strong recommendation for your company. Accordingly, please feel free to forward this email to Trane or potential customers.

    Many thanks again.

    Regards,
    Katherine Clayton
  • Total Comfort A/C Systems, Spring TX

    Total Comfort A/ C Solutions is the most amazing company. They met with our family several times and thoroughly went through the project with us step by step. We were impressed from the minute we met them and knew for certain that they were the ones for the job. Our situation was more complicated than most due to a 30 year old ducts and a/c heating system that was making me sick. They helped us determine which ductless system best suited our home and worked with us on all the design elements of it with the most professional crew and support of their business associates. I am still in shock at how wonderful our home is now. Even though I have been her three years, having this new system installed in our home makes us feel like we just bought a new house. I will recommend them to everyone I know and rest assure, this is a fantastic, professional company to do business with. I love my home now. Thanks to Total Comfort. THE FIRST COMPANY I HAVE HIRED THAT DELIVERED AND EXCEEDED MY EXPECTATIONS.
  • Total Comfort A/C Systems, Spring TX

    Excellent. Paul is a very comfortable and professional person to talk to. I received five estimates to replace my system. Two were high. One was low. Then Paul and one other installer came in very close together. Paul was slightly more expensive than the other HVAC Company. But the rep from the other company missed our first appointment and was late for the second appointment. Paul gave us a very good presentation on what to expect. He told us the different systems, and suggested that for us a least expensive system was actually the better choice. The install team showed up on time and took great care during the install. Very happy overall.
  • Coastal Hankla A/C & Heat

    Coastal Hankla is a very unique business, in that it prides itself on Customer Satisfaction. Their customers are made to feel as if they have a private Air Conditioning & Heating Company just waiting on them. This unique quality sets Coastal Hankla apart from other companies that are in the business for overcharging, upselling, making promises it cannot keep and never returning phone calls.

    Any customer choosing Will and his technicians will be impressed by their commitment to complete a job and their integrity. I have seen that first hand as a personal customer at my home.

    Sandra Richmond, TX
  • Jackson Air Conditioning & Heating

    He came out and gave us an estimate and gave us a good one. They fixed the upstairs A/C. We had extras repairs done and a digital thermostat put in.  He is great. We were just very pleased with them. I personally feel comfortable with them in the home. I would highly recommend them. He talked to me about his company and how is father started it. they were very good about coming to the door and getting to know you. They explained what was going to be done. They'll be the people we will be using from now on. They cleaned up. They are very good at getting back to me. They came when they said they were going to come. I just felt real comfortable with them. I felt they knew what they were doing. 
    Condie Missouri City, TX
  • Payless Cooling & Heating, Pearland, TX

    We had them do a tune up on our A/C. Gary and Steve were both very pleasant to deal with as well as knowledgeable. We had an issue with our unit a few days after and Gary came out and fixed the issue the same day I called. After looking at the unit he said it was just a loose wire and did not charge me to fix it. I am so use to every company trying to scam us that it is nice to have Payless Cooling treat us nice for a change. I would high recommend them to anyone.
  • Payless Cooling & Heating, Pearland, TX

    These guys are great! Gary is one the most respectable, efficient, and fair people that we have ever dealt with in the service industry. Please, please contact these folks if you need any help with your AC or Heating needs!!! You won't be sorry!
  • Jackson Air Conditioning & Heating

    They were excellent.  They replaced the air conditioning system outside and in, since then they have come out several times to inspect the system.  They were recommended by another neighbor.  They are specific dealers for Trane air conditioners.  Not every A/C person can install Trane, so that’s one of the reasons why I chose with them because I wanted a Trane unit. They took out my old air conditioner and put a new one in all one day.  They installed a new unit and it has been working beautifully and I love it.  They even re-routed some of my air conditioning ducts to balance the air in my home.  I just felt like I found a great contractor.  I will not hesitate to recommend them to anyone. They were very professional.  This is a family owned business - father and son.  The workers were very kind.  I called them and somebody came to inspect it right away.  In Texas air conditioner is paramount because of the intense heat, especially in the summer months.  These guys are top rated.  I have had others ask me about their services.  The price was reasonable. 
    Kimberly Missouri City, TX
  • Jackson Air Conditioning & Heating

    Jackson Air Came home last night to find the upstairs at 85 degrees.  Downstairs unit was unable to keep up.
    Called Jackson Air this morning and scheduled for the 4-6 time slot so I didn't have to miss work.
    Late in the day time blocks can be iffy with some companies but not with Jackson Air.
    Technician called and said he was running a half hour late but promised to show up. He did and fixed the problems with materials on the truck.  It turns out he's the founder's grandson. He talked about how his Grandpa made sure he understood the importance of seeing the job through.
    Fae Sugar Land, TX
  • Payless Cooling & Heating, Pearland, TX

    Thank you to Steve at Payless Cooling & Heating. When our R-22 unit bit the dust last month he came out and gave us an honest assessment and helped us to make the decision to upgrade our condenser and coil to R-410A. All of the advice he gave me, and the estimate for repair was right in line with what I was told to expect by a close friend who has HVAC experience. Last night we could not get the A/C to come online, and we were concerned that it was somehow related to the work that had been done last month.

    Steve again came out, and determined that the problem was simply a loose wire nut behind the control board. He fixed it at no cost, which we appreciated as the R-410A conversion was a large unexpected expense for us. We chose Payless due to their reputation, and based on numerous positive online reviews. Our experience with them was excellent, and we would highly recommend them to any of our friends in the Houston area.
  • Clear The Air, LLC

    These guys were extremely thorough. They taught me things I never knew about AC. They made sure my system was running perfectly before they left and they gave me tips on how to maintain it properly. Our AC is very expensive and very important. I'm glad they took the time to help me understand how to take proper care of it.
    Walter Friendswood, TX
  • Jackson Air Conditioning & Heating

    Called Jackson Air on July 1st, they came out the same day to give me an estimate.  Unfortunately we needed a complete system as the previous contractor did a poor job.  The young man who came out was very professional and courteous.  He knew he job and gave me a estimate for the work we needed done.  After deciding to do  business with them they scheduled our work and as of last Friday we are as comfy as can be.  To begin the team who came out were all professional and courteous.  All three of them, which later escalated to four did a great job in our home.  They replaced the duct work in our attic, got the furnace up to code and set up the outside unit properly.  When they were done the technician showed me everything that was done in my attic and truly took a great deal of pride in the work done.  I am thankful for the service provided and would highly recommend them to any in need of quality work. 
    James Houston, TX
  • Jackson Air Conditioning & Heating

    We had an a/c drain line overflow. Mr. Jackson's son came out and capped the line added a spot so we can check it and add bleach, opened a new backup line that was capped off and flushed the line. He knew exactly what needed to be done and was very quick. Great job! We had an a/c drain line overflow. Mr. Jackson's son came out and capped the line added a spot so we can check it and add bleach, opened a new backup line that was capped off and flushed the line. He knew exactly what needed to be done and was very quick. Great job!
    Michael Sugar Land, TX
  • True Fix A/C & Heating, Katy TX

    Everyone is very pleasant and helpful. I'm glad I choose True Fix! They know what the word service means!!
    Elizabeth Katy TX
  • Payless Cooling & Heating, Pearland, TX

    I actually should have reviewed this company previously, but at least I'm finally getting to it. Just as many are saying about the owner Gary, he and his company are honest and reliable. He is always fair and will do the right thing. He and his techs know the business well and are highly capable as a team. I chose them to replace my entire HVAC system in 2010 due to the age of it. He quoted me the best price out of the five or six I contacted. The system is a Trane and has been fantastic for the almost five years since installation. His company has serviced the system every year since installation and even replaced a fan motor that was making noise. No charge since it was under warranty. But what was even more impressive was the time he spent at my house last May trying to unclog a drain line that ran from HVAC to the house sewer line. Since he is not a plumber he did not have the needed equipment, but he and a tech probably spent 2 or 3 hours trying to fix it. I had to have a plumber come out and he got it fixed in 15 minutes simply because he had the equipment needed. Gary didn't charge me for his time, not even a service call fee. How often will you find a company that does that? I will continue to use Payless for all my cooling and heating needs.
  • True Fix A/C & Heating, Katy TX

    "It might be "Hard To Stop A Trane" .......but it is even harder to stop True Fix.
  • True Fix A/C & Heating, Katy TX

    These guys are amazing, so nice and accommodating. Just love them all! 
    Renee Katy TX
  • Jackson Air Conditioning & Heating

    I have used them for over 10 years from simple check-ups to whole AC/Heater replacements.  I will continue to use them.
    Marlowe Richmond TX
  • Jackson Air Conditioning & Heating

    Great work, brought in enough workers to complete a major job in 1 day, other companies interviewed said it would take 2 days. Cleaned out all old equipment in attic, and installed new equipment. Arrived on time, finished on time, and left job area clean.
    Opal Sugar Land, TX
  • Total Comfort A/C Systems, Spring TX

    We called Total Comfort on a Monday evening and left a message. They responded promptly Tuesday morning and had a service man out here within two hours. He did an excellent job, correcting mistakes made by a previous provider. He was very thorough, checked and rechecked everything he did. Went above board checking out things that were not even related to the original problem. All work is guaranteed. Very polite, very professional. I certainly will use them again and recommend them to friends. The price was very reasonable compared to other companies we have used.
  • Total Comfort A/C Systems, Spring TX

    Sales quote was a free, in home visit. They were very educational and demonstrated expert knowledge of the systems they sell. They provided a quote with model numbers and various options. Questions via email and phone were answered promptly. Install day, the installers were profession, took pains to keep things clean, and painless. They reviewed the system features and even suggested a low cost supplier for the filters.